Privacy Policy

Last updated: April 17, 2026

At Book of Bet, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online betting services.

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for identity verification and age confirmation as required under Australian gambling laws.[1][2] Financial details such as payment methods, transaction history, and source of funds information are gathered during deposits, withdrawals, and anti-money laundering (AML) compliance.[2][3] We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies from platform usage.[2][3]

How We Use Your Information

Your information is used for account creation, management, identity verification, and processing payments in compliance with the Privacy Act 1988 and gambling regulations.[1][2] We utilise data to personalise gaming experiences, detect fraud, prevent money laundering, and implement responsible gambling measures.[2][3] Additionally, it supports customer service, marketing communications (with consent), platform security, and regulatory reporting to bodies like AUSTRAC.[3][4]

Information Sharing

We do not sell your personal information and only disclose it as permitted under Australian privacy laws, such as to service providers for payment processing, identity verification, and platform maintenance under strict confidentiality agreements.[1][2][3] Disclosures may occur to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission when required by law, including for AML obligations or court orders.[1][3]

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, misuse, or disclosure.[2][4] All third-party providers must comply with the Australian Privacy Principles and maintain equivalent security standards.[1][3] Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, after which it is securely destroyed.[3]

Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to access, correct, or update your personal information held by us, subject to legal exceptions.[1][2][4] You may request details on how your data is used or disclosed, withdraw consent for non-essential processing, or lodge complaints via our process or the Office of the Australian Information Commissioner (OAIC).[2][4] Where practicable, you can transact anonymously or use a pseudonym.[4]

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyse usage, and personalise experiences, in line with Australian privacy standards.[2][6] You can manage cookie preferences through browser settings, though this may affect site performance.[2]